Goal 3 - Public Service

Campers at a picnic table in the woods with a brightly-colored tent in the foreground
The public will rate agency public service "B" or better on surveys, so that the commission can gauge citizen confidence in the management of the park system and help to assure accountability.

Survey Results
  • In a 2008 Responsive Management scientific survey, 1,200 respondents gave Washington State Parks an overall rating of "B+" or better on questions relating to satisfaction and quality of services and facilities in their state parks.
  • 2009: The commission deferred conducting the 2009 survey due to budget restrictions.
  • 2010: The commission deferred conducting the 2010 survey due to budget restrictions.
  • 2011: The commission deferred conducting the 2011 survey due to budget restrictions.
Children playing in the sand at Steamboat Rock State Park beach.
Parks are a Popular Destination
The 2008 survey contracted by Washington State Parks showed that more than 70% of Washington residents had visited a state park within the previous two years and thought the commission did a good job managing their park system.

The commission is committed to investing in its employees with training, recognition, and advancement opportunities that contribute to the delivery of excellent service to the public.